Frequently asked questions

What is Karma?

Good question. Karma, is the spiritual principle of cause and effect where intent and actions of an individual influence the future of that individual.

Eh, what do you mean?

It's the idea that if you do good things, then good things will come back to you.

I like that. So what is Foodkarma?

Foodkarma is an app providing a marketplace that connects F&B businesses who have surplus food with Karma conscious consumers who want to rescue this food and help save the world. Oh, and at the same time as getting Karma, you also get a great meal at a discounted price. No one loses!!

Got it. So how does Foodkarma work?

Simply download the app from Google Play or the App Store and set up your profile and you're ready! Then all you need to do is choose where, what you want to order and decide from delivery, dine in or pick up where you can head over to the restaurant. When you arrive present your in-app receipt and voila!

What food will I be purchasing?

Good food! The sad reality is that a lot of food that is perfectly good and fresh goes to waste because it's not sold. We're making sure that doesn't happen, so you get some great food at a much lower price. Everyone wins!

Can I set favourites somehow?

Of course! You can create different profiles for location and food. For example, if you want to be notified when food from your favourite sushi restaurant around the corner from your home becomes available, then set that up. When there's food you'll get a notification and you can rescue that food!

What about paying?

Easy, like other apps. You register your credit card details when setting up your account and it’s done! You can include different cards

What if my rescue meal is different or unavailable at the time of pick up?

We are committed with our friends to always providing the best quality of food. If the unlikely situation arises where the visual appearance of the item is not of the highest standard or isn't available anymore, you can discuss with the store and contact us. But in these rare cases, the store will offer you something else in the same price range and if you are still not happy we will refund you the full amount.

Can I get my food delivered?

Even if we are trying to save on that carbon footprint and encourage people to get up from the sofa or desk and stretch their legs, we are proposing a delivery option with all our friends!

This is great! I've ordered, but how do I find the location of the store I'm rescuing food from?

Each store will have their address and any relevant additional instructions on their profile page. Additionally, next to the address, there is a button you can click that will take you to a link in maps so you can use your trusty mobile device to find your food!

What if I'm not happy with my rescue food?

We and our friends strive to ensure everyone is happy (we want Karma too!). If you're not happy with anything then please get in touch with your order details including where you visited at and some pictures of the food you collected, along with the problem you have been facing.

This sounds amazing, there's a catch right? How much does it cost to use Foodkarma?

It's FREE!! You just pay for your rescue meal, that's it!

And once I've done this and I have Karma good things will happen to me?

Well, although we can promise a great meal at a great price, we can't guarantee this! But every little helps and we will soon be introducing benefits and prizes for our top Karma Kings and Queens!

I have food to be rescued! How do I join the Foodkarma movement?

It's really easy! Simply send us an email at with your contact details and we'll be in touch.